Secure Document Exchange

Digital Fax Solutions – Fast, Secure & Reliable

At Axient, we specialise in secure document exchange through advanced digital fax solutions. As a leading provider of OpenText Fax (RightFax), we help Australian and New Zealand businesses efficiently send and receive faxes directly from email, desktop, or web-based applications.

With over 20 years’ experience, we optimise fax systems for enhanced security, streamlined communication, and regulatory compliance, allowing your organisation to focus on its core operations without worrying about document management challenges.

Key Benefits of Digital Fax

Implementing digital fax solutions brings tangible improvements across your organisation:

• Improved Efficiency: Send and receive faxes seamlessly from your email, desktop, or integrated applications. Eliminate the need for manual fax machines and reduce errors caused by misdialled numbers or lost documents.

• Enhanced Security: Protect sensitive information with advanced encryption, secure transmission protocols, and user authentication. Ensure confidential documents remain safe from unauthorised access.

• Simplified Communication: Digital faxing allows staff to access, send, and track documents from anywhere. Integration with email and enterprise systems streamlines communication between teams and external stakeholders.

• Reduced Operational Costs: Minimise paper, toner, and maintenance costs while reducing administrative time spent managing physical faxes.

These benefits make OpenText Fax (RightFax) a preferred choice for enterprises, healthcare providers, financial institutions, government organisations, and businesses that require secure, reliable communication.

Flexible Cloud and Hybrid Fax Deployment

Modern organisations need flexibility in how they manage their digital fax infrastructure. OpenText Fax (RightFax) offers deployment options to suit every business model:

• On-Premises: Maintain complete control of your infrastructure, with full oversight of data storage, network security, and internal processes. Ideal for organisations with strict compliance requirements.

• Cloud: Leverage scalable, cost-effective solutions with minimal IT maintenance. Cloud deployment allows remote access, ensuring your team can send and receive faxes securely from any location.

• Hybrid: Combine on-premises control with cloud scalability. Hybrid deployment provides a balance of security, compliance, and flexibility, making it ideal for organisations transitioning to digital-first operations.

Deployment flexibility ensures that digital faxing aligns with your organisation’s IT strategy and long-term growth.

Advanced Analytics and Reporting for Fax

Gain deeper insights into your document communication with OpenText Fax (RightFax) analytics and reporting tools:

• Track fax delivery status in real-time, ensuring documents are received without delay.

• Analyse usage patterns and identify areas for process optimisation.

• Generate compliance reports to meet industry and government standards.

• Monitor cost centres and identify opportunities to reduce operational expenses.

Data-driven decision-making allows your organisation to continuously improve workflows, improve accountability, and enhance overall operational efficiency.

Seamless Workflow Automation

Integrating digital fax solutions into your existing business systems helps automate repetitive tasks and eliminate manual errors:

• Invoicing and Purchase Orders: Automatically send invoices and orders directly to suppliers and clients.

• Compliance Documentation: Ensure regulatory documents are transmitted securely and tracked for audit purposes.

• Internal Approvals: Automate routing of signed forms and approvals across departments.

Workflow automation reduces delays, minimises errors, and allows your team to focus on high-value tasks instead of repetitive manual processes.

Compliance with Industry Standards

Regulatory compliance is critical in sectors such as healthcare, finance, and government. OpenText Fax (RightFax) provides robust security features to help organisations meet strict standards, including:

• HIPAA and healthcare privacy regulations.

• Financial compliance and data protection policies.

• Government and public sector document handling standards.

By adopting digital faxing, your organisation mitigates risks associated with traditional fax methods and ensures sensitive information is always handled securely and traceably.

Integration with Existing Systems

One of the key advantages of OpenText Fax (RightFax) is its ability to integrate seamlessly with existing business applications:

• Email Platforms: Send and receive faxes directly from Microsoft Outlook or other email clients.

• ERP and CRM Systems: Automatically attach faxes to client records or financial documents.

• Document Management Systems: Keep all faxed documents organised and searchable in your existing repositories.

Integration ensures that your digital fax system complements, rather than disrupts, your current IT ecosystem.

Discover OpenText Fax (RightFax) 25.4

OpenText Fax 25.4 makes faxing simpler, faster, and more secure. This release features a refreshed web interface, smarter routing and administration, improved auditing with FaxUtil, and safeguards against duplicate transmissions. Seamless integrations with Outlook, Microsoft 365, and Salesforce let you manage faxes within the apps you already use, while security enhancements and reliable file handling help keep your communications safe and compliant.

Discover all the updates and see how 25.4 can streamline your fax operations.

OpenText Fax (RightFax) Versions

v24.4 |v23.4 | v22.2 | v21.2| v20EP2 | v16EP6 | v16 EP4