OpenText Fax 25.4

Introducing a range of improvements designed to simplify administration, strengthen security, and improve everyday usability across the platform.  

Let’s take a look at what’s New in OpenText Fax 25.4 

Web Application Improvements 

The web interface has been refreshed with a cleaner layout and improved usability. Login troubleshooting is easier with the ability to reveal password fields, and the updated design helps simplify onboarding and daily use.

Administration & Routing Enhancements 

Administrators gain additional flexibility with improvements to routing configuration, debugging options, and Web Admin tools. Destination tables can now be managed directly within Web Admin, helping simplify administration in larger environments.

FaxUtil & FaxUtil Web Updates 

Updates to FaxUtil and FaxUtil Web improve visibility and auditing of fax activity.

Enhancements include:

• Expanded fax history showing which user resent a fax
• Improved performance when scrolling through large fax lists
• Access to archived faxes through a web delivery link
• Safeguards to help prevent duplicate transmissions

These changes help strengthen compliance reporting and reduce operational errors.

Integration Improvements

Expanded integration capabilities, including:

• Outlook Add-in support for Microsoft 365 and on-prem Exchange
• Integration with Salesforce for sending and receiving faxes directly within the platform

These integrations allow users to manage fax communication within the business applications they already use.

Reliability Improvements

Several updates improve system reliability and document handling, including:

• Sentinel files that verify attachments before fax transmission
• Secure HTTPS file transfers
• Improved connector reliability for enterprise systems
• Additional outbound fax options in the Email Gateway

These improvements help prevent incomplete transmissions and reduce failed fax jobs.

Security Enhancements

Security updates in this release include:

• Updated TLS defaults
• Support for AWS Secrets Manager
• Enforced 12-character minimum password requirements
• Support for AS-SIP

These updates help organisations maintain strong security standards and meet compliance requirements.

Deprecated Features

Some legacy components have been removed or are being phased out, including older runtime components and the Notes module. Organisations using Notes should plan to transition to the SMTP Gateway.

Need Help Upgrading OpenText Fax

If you’re planning an OpenText Fax upgrade or want to discuss the best upgrade path for your environment, our team can help with:

• Upgrade planning and version compatibility checks
• Migration from older RightFax environments
• Integration updates and testing
• Post-upgrade support

Contact us to get started!

v25.4 supersedes V24.4 | v23.4| v22.2  | v21.2 | v20EP2 | v16ERP6 | v16 EP4