What’s new in RightFax 21.2

RightFax 21.2 Release: Advanced Fax Automation, Intelligent Workflows, and Enhanced Security

The latest release of RightFax, version 21.2, delivers cutting-edge features designed to help businesses streamline fax-based workflows, automate data extraction, and improve document management efficiency. Building on its reputation as a trusted enterprise fax solution, RightFax 21.2 empowers organizations to reduce manual tasks, enhance workflow automation, and maintain the highest levels of security and compliance.

v21.2 supersedes v20EP2 | v16EP6 | v16 EP4

What’s New in RightFax 21.2

Intelligent Workflows for Automated Fax Data Extraction

RightFax 21.2 introduces RightFax Intelligent Workflows, enabling businesses to leverage semi-structured data trapped in incoming faxes:

• Automated Data Capture: Built-in capture technology scans faxes and extracts key information, reducing manual data entry and errors.

• Smart Document Routing: Automatically sends documents to the correct system or team members based on pre-defined workflow rules.

• Advanced OCR Capabilities: A new module features automated zonal OCR powered by the OpenText Intelligent Capture engine, improving accuracy in extracting critical data.

• Seamless Workflow Integration: Fully compatible with RightFax Workflows, providing end-to-end automation with minimal configuration.

• Easy Template Design: Simple OCR capture template designer allows administrators to set up automated extraction without complex setup.

• Multi-Platform Support: Available in both desktop and web clients for maximum accessibility and flexibility.

These features help businesses optimize fax processing, reduce manual work, and accelerate document-driven workflows, making fax automation smarter and more efficient than ever.

Enhanced Security and Compliance

Security and compliance are central to RightFax 21.2:

• Administrative Auditing to NIST Standards: Enhanced auditing provides detailed reporting on system activity, supporting compliance initiatives.

• Cloud Directory Integration: Synchronisation with Microsoft Azure Active Directory ensures centralised user management for cloud deployments.

• OAuth Support for Leading Cloud Platforms: Includes Google Cloud Platform, Microsoft Azure, and Okta, ensuring secure, modern authentication methods.

• Multi-Factor Authentication (MFA): MFA support for RightFax client apps adds an extra layer of protection when MFA is enabled in native cloud applications.

These improvements help organisations meet modern security requirements while maintaining the convenience and efficiency of digital faxing.

Why Upgrade to RightFax 21.2?

By upgrading to RightFax 21.2, businesses gain:

• Faster, more accurate document processing with automated OCR and workflow routing

• Improved security and compliance for both on-premises and cloud environments

• Reduced administrative burden and manual data entry errors

• A future-ready fax platform that integrates seamlessly with modern enterprise systems

RightFax continues to set the standard for secure fax automation, helping organisations transform traditional fax workflows into efficient, automated, and intelligent processes.

CONTACT US to see how RightFax 21.2 can transform your fax workflows and boost operational efficiency.