From July 2015, OpenText’s regional technical support will be “offshore”.
What does this mean?
- If you have a RightFax technical support agreement with OpenText, then from July 1, 2015 you will be dealing with an overseas helpdesk.
How Axient can help:
- Since the beginning of the twenty-first century, Axient has helped enterprises across Australia and New Zealand become faster and better at communication, more organised and effective – we’ve been known as the local RightFax experts.
- We are the largest value-added, OpenText Fax and Document Distribution Group reseller in the region and the largest authorised Support Partner in Australia and New Zealand.
- We have a central help desk in Sydney, and with a range of support options for current and end-of-life products, we can tailor a plan to suit your specific business needs.
To find our more contact Axient Support
Not only have we been able to provide an APAC solution, it fits into our global initiative. In 6 1⁄2 years, I don’t remember a time when the solution has fallen over.
Global Financial Services Company