• Notifications
    a cloud communications platform

Notifications

OpenText™ Notifications is a cloud communications platform for outbound SMS, email, voice and fax communications.

The solution provides the flexibility and scalability to meet every business need, from individual personalised messages to large-scale broadcast communications including:

  • customer acquisition and experience
  • digital marketing
  • new product launches
  • employee management
  • product and service delivery
  • support and maintenance; and
  • supply chain management.

THE BENEFITS

Improve communication targeting

Increase messaging effectiveness by targeting the right recipient with the right message through the communications method they prefer. Transition from disrupted, limited information control to full end-to-end information control.

Increase customer loyalty

Personalise messages for an enhanced customer experience. Create and deliver targeted offers and strengthen customer engagement and loyalty.

Grow revenue

Increase business agility and respond faster to market trends and customer behaviors to capitalise on new sales opportunities and increase revenue.

Reduce costs and improve efficiency

Adopt a single provider solution for all messaging requirements, today and the future. Remove the costs of separate, disjointed messaging systems and reduce administrative overhead.

 

Features
MULTIPLE CHANNELS IN A SINGLE PLATFORM
Supports all communications channels, including SMS, voice, fax and email, in a single solution. Personalise messages to the individual, deliver via their preferred channel and adapt communications as channel preferences change.
HIGH VOLUME MAIL DELIVERY
Improves email deliverability with a powerful, multi-tenant platform built to handle the highest volumes of email.
PRE-BUILT INTEGRATIONS
Integrates seamlessly through robust APIs with business processes and enterprise applications, including CRM, marketing automation and ERP.
OPERATIONAL ANALYTICS
Applies rich insights and easy-to-use data visualisation tools to transactions and messages on key performance indicators, including messaging volume, system performance and message deliver ability.

FIND OUT MORE

OpenText™ Notifications is a cloud communications platform to create and deliver highly targeted and personalised messaging via the recipient’s communications channel of choice, from a single vendor.

“The solution has brought confidence and has reduced risk to our business”

Pim Van De Gaag Bakkersland