Digital Messaging Services
We have a wealth of institutional knowledge and organisational capability. Customers know and trust us for our certified subject matter expertise.
Experienced Axient implementation engineers can help you quickly and efficiently deploy RightFax or Easylink in your production environment. Services include basic installation and configuration, upgrades and migrations, configuration review, system assessment and health check, and other advanced integration services. Services can be performed remotely, onsite or a combination of both.
Managed Services empowers your organisation to free up internal resources to focus on core business objectives and fill gaps in internal expertise. RightFax Managed Services by Axient combines the most trusted fax server with the technology, integrations, and experts to implement, manage, and monitor your RightFax implementation.
RightFax Managed Services empowers your organisation to reach your business automation goals, improve customer satisfaction through faster document exchange and processing, and support digital transformation and modernisation strategies with a powerful digital fax solution.
Alerting and Monitoring
The Alerting and Monitoring service ensures your organisation is proactively informed of critical RightFax events before they happen ensuring maximum up-time and minimum service interruption.
Using our deep RightFax expertise and know how we provide a turnkey Alerting and Monitoring service that’s configured specifically for your organisation and business processes.
The service consists of twenty one significant alert conditions. We’ll work closely with you to set the condition thresholds for each of these core system services and processes.