As an Authorised Platinum Support partner we provide the highest degree of technical expertise and are certified to be your single point of Support resolution.

Platinum Partners resolve issues in the areas of system configuration, usage, product functionality and enhancements. This includes troubleshooting, testing and referral to other service areas where defects are identified.

Our fully staffed help desk is supported by a comprehensive test and development environment to provide customers with a range of support options.

Standard business hours

Extended business hours

Twenty four by seven

System health check and recommendations

Technical and power user training

“The staff at Axient, from the first level technical support through to the senior levels of management have proven themselves time and again as knowledgeable, courteous, efficient and prompt. It has been my pleasure to work with Axient over the past several years and I look forward to continuing the mutually beneficial relationship going forward.”

Michael Walkenhorst, Systems Administrator,
Wesfarmers Energy Ltd