From July 2015, OpenText’s regional technical support will be “offshore”.

What does this mean?

  • If you have a RightFax technical support agreement with OpenText, then from July 1, 2015 you will be dealing with an overseas helpdesk.

How Axient can help:

  • Since the beginning of the twenty-first century, Axient has helped enterprises across Australia and New Zealand become faster and better at communication, more organised and effective – we’ve been known as the local RightFax experts.
  • Axient is an authorised OpenText Platinum Partner with a combined 50 plus years of experience behind our certified support staff.
  • We are the largest value-added, OpenText Fax and Document Distribution Group reseller in the region and the largest authorised Support Partner in Australia and New Zealand.
  • We have a central help desk in Sydney, and with a range of support options for current and end-of-life products, we can tailor a plan to suit your specific business needs.