The answer to this question is a resounding YES.

Do we need to ask why?

For some of us understanding this history will be important.

My contributing view is that some key drivers for Australia are:

• The percentage of small businesses
• Our dispersed geography
• Early adoption of technology

For many organisations fax technology is as vital a part of business-to-business communications as the telephone and electricity are part of our everyday lives. With its ease of use, immediacy of delivery and universal accessibility, fax has earned a worldwide acceptance. Fax is no longer considered a convenience, but a communication channel integral to doing business.

The management and provision of fax technology is clearly an IT responsibility. Axient has written a short overview of how a best practice electronic fax strategy provides superior return on investment when inbound and outbound document processes are optimised.

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